Product Designer

We are looking for a Product Designer to join our team at Top Hat. You’ll get to work across the entire design process: problem identification, user research, concept design, and implementation. Along the way, you’ll also have the opportunity to build your craft by working with Senior Product Designers & Managers on our growing team.

The challenges you’ll get to explore are nuanced & complex: more than 3 million students are enrolled in courses using Top Hat at 750 of the top 1,000 higher ed institutions in North America.

• Spend lots of time with professors and students: hearing from them directly about their challenges and aspirations.

• Collaborate with product managers often: articulating which problems are worth solving and finding solutions.

• Iterate on concepts: exploring lots of ideas in a low & high fidelity while getting feedback from designers, your team, and users.

• Ship features often: collaborating directly with engineers to ensure your designs are built to a high standard of quality.

• Evolve our team: work with the rest of our design organization to improve our processes and design systems.

About you:

• Minimum of 1-3 years of experience working as a product designer (or similar role: UX Designer, Visual Designer, etc.)

• You’ve experienced the full design process ~2-3 times (including school work!): you’ve understood people, defined problems, iterated on concepts, and shipped solutions.

• You have a good intuition for visual design: you know how to use typography/colour/spacing to lay out an interface and understand how these decisions relate to a great user experience.

• You’re excited about designing accessible products: you have exposure to the ideas of inclusive design and are excited to build interfaces that work for everyone. Familiarity with WCAG 2.1 AA is a plus.

• You take initiative beyond your role: you’re excited to grow your craft beyond your day-to-day work and have examples where you’ve made this happen.

Although not required for this role, we also love to see:

• Experience maintaining design systems: you’ve helped systematize design in your current role and are excited to grow your capabilities in this space.

• Comfort with interaction design: you’re able to look beyond just screens and think through the details of more complex (and often non-linear) interactions and animations.

• Excited about usability: you’re interested in applying common usability heuristics to your designs or conducting usability benchmarks.

Why team members love working at Top Hat:

• A noble mission that creates meaningful, fulfilling work

• A team that cares deeply for customers and for each other

• Competitive stock options program that encourages our team to act like owners

• Professional learning and development for all role levels

• An awesome and welcoming Toronto HQ

• Competitive health benefits that start on day one

• A management team focused on performance, growth, engagement and connection

• Our winning strategy and market potential

• Innovative PTO policy with lots of time and space for self-care

• Passionate customers that believe in us—and what we do

• A chance to work with new tech like generative AI – and see the customer impact first-hand in weeks (not years)

• Through our Top Hat Field Trip, every Top Hatter has the chance to visit a campus to see and feel the impact we’re making in class with instructors and students