Remote Customer Service/ Clerks | Jobspresso | Jobspresso
Job Description
We are looking for motivated and customer-focused individuals to join our team as Remote Customer Service/Clerks. In this role, you will assist customers, manage inquiries, and handle basic clerical tasks—all from the comfort of your home.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat
Provide accurate information and resolve issues promptly
Process orders, forms, applications, and requests
Maintain and update customer records in company systems
Escalate complex issues to the appropriate department
Perform clerical duties such as data entry, filing, and documentation
Ensure a positive customer experience in every interaction
Meet performance, accuracy, and communication quality targets
Required Skills & Qualifications
High school diploma or equivalent
Previous customer service or clerical experience (preferred but not required)
Excellent communication skills—both written and verbal
Strong attention to detail and problem-solving skills
Ability to multitask and manage time effectively
Comfortable using computers, CRM tools, and online systems
Reliable internet connection and a quiet workspace
Preferred
Remote work experience
Experience in call centers, administrative support, or data entry
