Remote Data Migration Specialist Data Import & Export (💰~$35k) at Symplast | RemoteOK

posted 5 months ago

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Job Description

Symplast is hiring a

Location: Remote (must be able to work EST hours 9am-5pm)
Department: Onboarding 
To Apply: Send an email including a 2-3 minute video talking about your experience to [email protected]

Symplast is a leading provider of mobile, cloud-based practice management software designed for aesthetic practices. Our innovative solutions help practices streamline operations, enhance patient engagement, and optimize workflows. We’re committed to revolutionizing the healthcare experience by empowering providers with cutting-edge technology that simplifies practice management, improves patient care, and delivers outstanding results.  

As a Data Migration Specialist – Data Import & Export, you will be the expert responsible for guiding clients and internal teams through all aspects of data migration. From preparing data templates and validating file structures, to running import tools and verifying successful uploads, you’ll ensure a seamless transition of critical information into Symplast’s system. Your meticulous attention to detail and passion for data integrity will help drive client satisfaction and practice efficiency.  

Essential Job Functions 

Data Migration-Specific Responsibilities 

  • Data Import Preparation: Collaborate with Onboarding Specialists (OS) and clients to gather, review, and organize data (patient demographics, appointments, documents, images, financials, activity notes, etc.) into the required file formats (CSV, XLS, XLSX, TXT, PDF, JPG, PNG). 

  • Tool Utilization: Use Symplast’s migration tools (e.g., Main Migration Tool, Multimedia Tool, Onboarding Tool) to import data according to established guidelines and configuration files 

  • Validation & Testing: Perform trial runs, check for 200 API responses, and verify data integrity (indexes, sections, time stamps, etc.) before finalizing imports. 

  • Time Frame Management: Estimate and track completion times for each data type (e.g., 3 hours for Patient Demographics, 4 hours for Appointments), ensuring projects stay on schedule. 

General Responsibilities 

  • Client Collaboration: Participate in Data Discovery calls, clarifying what data can be migrated, time frames, and required file formats. 

  • Ticket Management: Create and update work items in Salesforce and Azure DevOps to document requests, progress, and resolutions. 

  • Cross-Functional Communication: Coordinate with DevOps for repository creation (S3), data flow diagrams, and any escalations or tool enhancements. 

  • Documentation: Maintain comprehensive records of data mapping, configuration settings, and import/export procedures for future reference. 

  • Continuous Improvement: Identify and propose enhancements to existing migration processes, tools, and templates for improved efficiency. 

  • Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent experience). 

  • 2+ years of experience in data migration, data analysis, or database management (preferably in a SaaS or healthcare setting). 

  • Technical Acumen: Proficiency in handling various data formats (CSV, XLS, XLSX, TXT, PDF, JPG, PNG) and knowledge of basic scripting or command-line operations. 

  • Attention to Detail: Ability to manage complex folder structures, metadata files, and index values with precision. 

  • Time Management: Proven ability to meet tight deadlines, juggle multiple tasks, and adapt to evolving priorities. 

Customer-Focused Attributes 

  • Empathy for clients’ needs, ensuring a positive, solution-oriented experience throughout the data migration journey. 

Preferred Qualifications 

  • Healthcare or Aesthetic Industry Experience: Familiarity with clinical data structures, patient records, and privacy regulations. 

By joining Symplast as a Data Migration Specialist, you’ll play a vital role in ensuring a smooth and efficient transition of critical healthcare data, ultimately improving patient care and practice success. You’ll collaborate with an energetic team, leverage powerful tools, and shape the future of practice management. Together, let’s make data migration faster, simpler, and more reliable than ever! 

Please mention the word HONOR when applying to show you read the job post completely (#RMmEwMjo0NzgwOjExOjE0Mzg6MDozNzdjOjM2ZjQ6MQ==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they’re human.

Salary and compensation

$30,000 — $40,000/year

How do you apply?

Please send your resume to [email protected] and include answers to the following questions:
If you can send a 2-3 minute vidoe introduction you will get at the top of our applicant list

1. Describe a recent data migration project you worked on.

2. Imagine a client provides patient appointment data in an inconsistent Excel format. How would you approach preparing that data for import into a new system?

3. Have you ever identified a flaw or error post-migration that impacted the client? How did you handle it?

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