Remote Onboarding Specialist French Speaking Spain Italy Portugal UK (💰~$53k) at Hostaway | RemoteOK

posted 2 weeks ago

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💰 401(k)

🌎 Distributed team

⏰ Async

🤓 Vision insurance

🦷 Dental insurance

🚑 Medical insurance

🏖 Unlimited vacation

🏖 Paid time off

📆 4 day workweek

💰 401k matching

🏔 Company retreats

🏬 Coworking budget

📚 Learning budget

💪 Free gym membership

🧘 Mental wellness budget

🖥 Home office budget

🥧 Pay in crypto

🥸 Pseudonymous

💰 Profit sharing

💰 Equity compensation

⬜️ No whiteboard interview

👀 No monitoring system

🚫 No politics at work

🎅 We hire old (and young)

Regions

🌏 Worldwide

⛰️ North America

💃 Latin America

🇪🇺 Europe

🦁 Africa

🕌 Middle East

⛩ Asia

🌊 Oceania

Countries

🇺🇸 United States

🇨🇦 Canada

🇬🇧 United Kingdom

🇦🇺 Australia

🇳🇿 New Zealand

🇮🇳 India

🇵🇹 Portugal

🇩🇪 Germany

🇳🇱 Netherlands

🇸🇬 Singapore

🇫🇷 France

🇭🇰 Hong Kong

🇧🇷 Brazil

🇬🇷 Greece

🇦🇪 United Arab Emirates

🇸🇪 Sweden

🇵🇱 Poland

🇪🇸 Spain

🇲🇽 Mexico

🇺🇦 Ukraine

🇯🇵 Japan

🇹🇭 Thailand

🇨🇿 Czechia

🇷🇺 Russia

🇮🇱 Israel

🇫🇮 Finland

🇨🇳 China

🇮🇩 Indonesia

🇦🇫 Afghanistan

🇦🇱 Albania

🇩🇿 Algeria

🇦🇸 American Samoa

🇦🇩 Andorra

🇦🇴 Angola

🇦🇮 Anguilla

🇦🇶 Antarctica

🇦🇬 Antigua and Barbuda

🇦🇷 Argentina

🇦🇲 Armenia

🇦🇼 Aruba

🇦🇹 Austria

🇦🇿 Azerbaijan

🇧🇸 The Bahamas

🇧🇭 Bahrain

🇧🇩 Bangladesh

🇧🇧 Barbados

🇧🇾 Belarus

🇧🇪 Belgium

🇧🇿 Belize

🇧🇯 Benin

🇧🇲 Bermuda

🇧🇹 Bhutan

🇧🇴 Bolivia

🇧🇦 Bosnia

🇧🇼 Botswana

🇧🇻 Bouvet Island

🇮🇴 British Indian Ocean Territory

🇧🇳 Brunei

🇧🇬 Bulgaria

🇧🇫 Burkina Faso

🇧🇮 Burundi

🇰🇭 Cambodia

🇨🇲 Cameroon

🇨🇻 Cape Verde

🇰🇾 Cayman Islands

🇨🇫 Central African Republic

🇹🇩 Chad

🇨🇱 Chile

🇨🇽 Christmas Island

🇨🇨 Cocos Islands

🇨🇴 Colombia

🇰🇲 Comoros

🇨🇬 Congo

🇨🇩 DR Congo

🇨🇰 Cook Islands

🇨🇷 Costa Rica

🇭🇷 Croatia

🇨🇺 Cuba

🇨🇼 Curaçao

🇨🇾 Cyprus

🇩🇰 Denmark

🇩🇯 Djibouti

🇩🇲 Dominica

🇩🇴 Dominican Republic

🇪🇨 Ecuador

🇪🇬 Egypt

🇸🇻 El Salvador

🇬🇶 Equatorial Guinea

🇪🇷 Eritrea

🇪🇪 Estonia

🇪🇹 Ethiopia

🇫🇰 Falkland Islands

🇫🇴 Faroe Islands

🇫🇯 Fiji

🇬🇫 French Guiana

🇹🇱 East Timor

🇹🇫 French Southern Territories

🇬🇦 Gabon

🇬🇲 Gambia

🇬🇪 Georgia

🇬🇭 Ghana

🇬🇮 Gibraltar

🇬🇱 Greenland

🇬🇩 Grenada

🇬🇵 Guadeloupe

🇬🇺 Guam

🇬🇹 Guatemala

🇬🇬 Guernsey

🇬🇳 Guinea

🇬🇼 Guinea Bissau

🇬🇾 Guyana

🇭🇹 Haiti

🇭🇲 Heard Island and McDonald Islands

🇭🇳 Honduras

🇭🇺 Hungary

🇮🇸 Iceland

🇮🇷 Iran

🇮🇶 Iraq

🇮🇪 Ireland

🇮🇲 Isle of Man

🇮🇹 Italy

🇨🇮 Cote d’Ivoire

🇯🇲 Jamaica

🇯🇪 Jersey

🇯🇴 Jordan

🇽🇰 Kosovo

🇽🇰 Kosovo

🇰🇿 Kazakhstan

🇰🇪 Kenya

🇰🇮 Kiribati

🇰🇵 North Korea

🇰🇷 South Korea

🏴 Kurdistan

🇰🇼 Kuwait

🇰🇬 Kyrgyzstan

🇱🇦 Laos

🇱🇻 Latvia

🇱🇧 Lebanon

🇱🇸 Lesotho

🇱🇷 Liberia

🇱🇾 Libya

🇱🇮 Liechtenstein

🇱🇹 Lithuania

🇱🇺 Luxembourg

🇲🇴 Macau

🇲🇰 North Macedonia

🇲🇬 Madagascar

🇲🇼 Malawi

🇲🇾 Malaysia

🇲🇻 Maldives

🇲🇱 Mali

🇲🇹 Malta

🇲🇭 Marshall Islands

🇲🇶 Martinique

🇲🇷 Mauritania

🇲🇺 Mauritius

🇾🇹 Mayotte

🇫🇲 Micronesia

🇲🇩 Moldova

🇲🇨 Monaco

🇲🇳 Mongolia

🇲🇪 Montenegro

🇲🇸 Montserrat

🇲🇦 Morocco

🇲🇿 Mozambique

🇲🇲 Myanmar

🇳🇦 Namibia

🇳🇷 Nauru

🇳🇵 Nepal

🇧🇶 Caribbean Netherlands

🇳🇨 New Caledonia

🇳🇮 Nicaragua

🇳🇪 Niger

🇳🇬 Nigeria

🇳🇺 Niue

🇳🇫 Norfolk Island

🇲🇵 Northern Mariana Islands

🇳🇴 Norway

🇴🇲 Oman

🇵🇸 Palestine

🇵🇰 Pakistan

🇵🇼 Palau

🇵🇦 Panama

🇵🇬 Papua New Guinea

🇵🇾 Paraguay

🇵🇪 Peru

🇵🇭 Philippines

🇵🇳 Pitcairn Island

🇵🇫 Polynesia

🇵🇷 Puerto Rico

🇶🇦 Qatar

🇷🇪 Reunion

🇷🇴 Romania

🇷🇼 Rwanda

🇸🇭 Saint Helena

🇰🇳 Saint Kitts and Nevis

🇱🇨 Saint Lucia

🇵🇲 Saint Pierre and Miquelon

🇻🇨 Saint Vincent and the Grenadines

🇼🇸 Samoa

🇸🇲 San Marino

🇸🇹 Sao Tome and Principe

🇸🇦 Saudi Arabia

🇸🇳 Senegal

🇷🇸 Serbia

🇸🇨 Seychelles

🇸🇱 Sierra Leone

🇲🇫 Saint-Martin

🇸🇽 Sint Maarten

🇸🇰 Slovakia

🇸🇮 Slovenia

🇸🇧 Solomon Islands

🇸🇴 Somalia

🇿🇦 South Africa

🇬🇸 South Georgia and the South Sandwich Islands

🇸🇸 South Sudan

🇱🇰 Sri Lanka

🇸🇩 Sudan

🇸🇷 Suriname

🇸🇯 Svalbard and Jan Mayen Islands

🇸🇿 Swaziland

🇨🇭 Switzerland

🇸🇾 Syria

🇹🇼 Taiwan

🇹🇯 Tajikistan

🇹🇿 Tanzania

🇹🇬 Togo

🇹🇰 Tokelau

🇹🇴 Tonga

🇹🇹 Trinidad and Tobago

🇹🇳 Tunisia

🇹🇷 Turkey

🇹🇲 Turkmenistan

🇹🇨 Turks and Caicos Islands

🇹🇻 Tuvalu

🇺🇬 Uganda

🇺🇾 Uruguay

🏝 Hawaii

🇺🇲 USA Minor Outlying Islands

🇺🇿 Uzbekistan

🇻🇺 Vanuatu

🇻🇦 Vatican City

🇻🇪 Venezuela

🇻🇳 Vietnam

🇻🇬 British Virgin Islands

🇻🇮 United States Virgin Islands

🇼🇫 Wallis and Futuna Islands

🇪🇭 Western Sahara

🇾🇪 Yemen

🇿🇲 Zambia

🇿🇼 Zimbabwe

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Ad


Onboarding Specialist French Speaking Spain Italy Portugal UK

verified

Hostaway

🌏 Probably worldwide

💰 $43k – $63k*

SaaS

 

Training

 

Support

Growth

Sales

Health

Hostaway is hiring a

\nHostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we’re taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry. As a profitable and growing company, this role is necessitated by our continued growth.\nAs a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.\n\n\nNOTE: This is a FULLY remote role, but the candidate must be based in Europe to collaborate with their team and support our customers. Please only apply if you are physically based in Europe\n\nAbout the role\nAs a Customer Onboarding Specialist (French-speaking), you will be instrumental in the first stages of our customer’s journey, specifically for the French market. You will ensure that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. You will also become an expert user of all Hostaway products.\n\nResponsibilities\n* \nImplement effective onboarding processes for new French-speaking customers, ensuring a seamless transition and a solid foundation for their success.\n* \nConduct initial training sessions and product demonstrations tailored to French-speaking customers, promoting a deep understanding of our product features and capabilities.\n* \nDevelop customized onboarding materials and resources in French and English.\n* \nMaintain clear, consistent, and proactive communication with French-speaking clients throughout the onboarding process.\n* \nCollaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process.\n* \nMonitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement.\n* \nServe as the primary point of contact for French-speaking customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly.\n\n\n\n* \nAt least 2 years of experience in customer onboarding or customer success within the SaaS industry.\n\n\n* \nNative level French and English is required. You will support French-speaking customers, and English is the primary internal company language.\n* \nProven ability to manage multiple onboarding projects simultaneously, while maintaining sharp attention to detail.\n* \nStrong interpersonal skills and the ability to create a positive first impression with new customers.\n* \nExcellent communication, presentation, and training skills in both French and English.\n* \nAbility to quickly adapt to new technologies and continuously update skills in a fast-paced environment.\n* \nStrong problem-solving skills and the ability to think critically.\n\nWhat we offer\n* \nCompetitive Compensation: We offer competitive pay based on market rates in the country of the applicant.\n* \n100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).\n* \nEquity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.\n* \nValues-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.\n* \nProfessional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.\n* \nAnnual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.\n* \nGeographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.\n* \nDynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).\n\n\n\nThank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.\nJob highlight \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$42,500 — $62,500/year\n

\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

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